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Privacy Policy

Privacy Policy
Effective Date: February 24, 2025

KT Wheel Craft ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. This policy complies with U.S. privacy laws, including the Telephone Consumer Protection Act (TCPA), and, where applicable, the California Consumer Privacy Act (CCPA).

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1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number and mailing address.

  • Payment Information: Credit card details, billing address (processed securely by third-party payment processors).

  • Device Information: IP address, browser type, operating system, referring URLs.

  • Transactional Data: Purchase history, order details, shipping preferences.

  • Communication Data: Messages, emails, or customer service inquiries.

We do not knowingly collect information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

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2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: Processing transactions, shipping products, and handling returns.

  • Customer Support: Responding to inquiries, troubleshooting, and resolving issues.

  • Marketing & Communications: Sending promotional offers, newsletters, or updates (with your consent per CASL and TCPA).

  • Website & Service Improvement: Analyzing website traffic, enhancing user experience, and preventing fraud.

  • Legal Compliance: Meeting regulatory obligations and law enforcement requests.

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3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers.

  • Legal Authorities: When required by law or to protect against fraud or security threats.

  • Marketing Partners: Third-party platforms for targeted ads (only with your consent).

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4. Your Rights & Choices

Depending on your location, you have the following rights:

  • Opt-Out of Marketing: Unsubscribe from emails or SMS by following the instructions in the message.

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Data Deletion: Request deletion of your personal information (subject to legal retention requirements).

  • Do Not Sell My Data (CCPA - If Applicable): If you are a California resident, you can request that we do not sell your personal information.

To exercise these rights, contact us at kmcoachtrim@gmail.com

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5. Data Security & Retention

We implement industry-standard security measures to protect your data. Personal information is retained only as long as necessary for its intended purpose, legal compliance, or dispute resolution.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.

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7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

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8. SMS Usage & TCR Compliance

We adhere to The Campaign Registry (TCR) requirements for SMS communication in the U.S. Any messages you receive from us comply with TCR regulations, ensuring transparency and consumer protection. By providing your phone number and opting into SMS communications, you consent to receive text messages related to order updates, promotions, and customer service.

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt-out at any time, text STOP.

  • For assistance, text HELP or visit our website at www.kmcoachtrim.com

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9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised "Effective Date."

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10. Contact Us

If you have questions about this policy or your data, please contact us at: ktwheelcraft@gmail.com

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